1. Introduction
A1 Speedy Recovery ("we", "our", or "us") is committed to protecting
your privacy. This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you use our vehicle
recovery services or visit our website.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, phone number, and email address
- Vehicle registration details and location information
-
Payment information (processed securely through our payment
providers)
- Insurance details when applicable
- Communications with our customer service team
3. How We Use Your Information
We use the information we collect to:
- Provide vehicle recovery and roadside assistance services
- Process payments and send receipts
- Communicate with you about your service request
- Improve our services and customer experience
-
Comply with legal obligations and work with insurance companies
-
Send service updates and promotional communications (with your
consent)
4. Information Sharing
We may share your information with:
-
Insurance companies when you request us to bill them directly
- Payment processors to handle secure transactions
- Service providers who assist in our operations
- Law enforcement or regulatory bodies when required by law
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to
protect your personal information against unauthorized access,
alteration, disclosure, or destruction. However, no method of
transmission over the internet is 100% secure.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
7. Contact Us
If you have any questions about this Privacy Policy or wish to
exercise your rights, please contact us at: